Frequently Asked Questions
Getting Started
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Yes! Marathon ARCO Rewards is Marathon's new loyalty program and is replacing MakeItCount. You will need to create a new account in order to become a Marathon ARCO Rewards member. It's super simple! All you need to do is click the Sign Up button above and enter your phone number!
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Marathon ARCO Rewards is a free and easy-to-use rewards program that saves you money at the fuel pump and rewards you for purchases at participating Marathon and ARCO locations. Members earn Marathon ARCO Rewards with:
- Every fill-up with Marathon or ARCO fuel at participating Marathon or ARCO locations
- Purchases of qualifying products or services through Marathon, ARCO, or participating partners
- Other promotions and events (e.g., sweepstakes, contests, giveaways, etc.)
- With participating 3rd party vendors
Use the STATION FINDER to see participating locations near you to start earning Marathon ARCO Rewards today!
How Does Marathon ARCO Rewards Work?
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Marathon ARCO Rewards is open to legal residents of the United States that are 16 years of age or older with a valid mobile phone number. Marathon ARCO Rewards are not targeted toward or intended to be used by anyone under the age of 16. For customers under the age of 18, you are required to have your parent or legal guardian’s permission to participate in Marathon ARCO Rewards.
Commercial customers can sign up too!
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You must enroll in Marathon ARCO Rewards to start earning your rewards. To enroll, you need to create an account by logging into Marathon ARCO Rewards at marathonarcorewards.com, downloading the Marathon ARCO Rewards app, or entering a mobile phone number at a participating Marathon ARCO Rewards fuel pump or cash register. You only need your mobile phone number to start earning Marathon ARCO Rewards (sorry, no landlines). In order to spend Marathon ARCO Rewards, you will need to complete your profile on the website at https://app.marathonrewards.com/profile or through the app.
You will be required to enter in your first name, last name, date of birth, mobile phone number, and email address.
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To enter your Marathon ARCO Rewards ID (which is your mobile phone number) at the pump, first choose “EXISTING MEMBER”, “MARATHON REWARDS", "ARCO REWARDS", “REWARDS” or “Loyalty”, then enter your mobile phone number (each station's prompts may vary). During each fueling transaction, you will earn $0.05 Marathon ARCO Rewards for every 1 gallon of Marathon or ARCO fuel purchased at participating locations.
Even if you have not gone through the enrollment process yet, you can still start earning Marathon ARCO Rewards when you enter in your mobile phone number at the fuel pump.
Specific steps for participating in Marathon ARCO Rewards may differ by location. If you have questions about a particular location, ask your attendant for assistance.
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To earn Marathon ARCO Rewards in the store, inform the cashier that you’re a Marathon ARCO Rewards member. When prompted, enter your mobile phone number on the pin pad or provide your mobile phone number to the cashier.
You earn $0.05 Marathon ARCO Rewards per gallon of Marathon or ARCO fuel at participating locations. You earn Marathon ARCO Rewards on qualifying purchases (e.g., the app may indicate that you earn $1.00 of Marathon ARCO Rewards for a specific brand of soda). You do not earn Marathon ARCO Rewards on every product in the store. There are lots of ways to earn and save! The best place for this information is logging onto the Marathon ARCO Rewards app and then visiting a participating Marathon or ARCO location.
Even if you have not gone through the enrollment process yet, you can still start earning Marathon ARCO Rewards when you enter in your mobile phone number at the cash register to enroll.
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First, you need to log into the app or website, and redeem your Marathon ARCO Rewards voucher. You can select $1, $2, $5, $10, or $20 increments to redeem based on how many Marathon ARCO Rewards that you have earned. Once you have made a voucher selection, the voucher amount will be tied to your mobile phone number.
Second, go to a participating Marathon or ARCO location fuel pump.
Third, follow the same process for Earning, as outlined in the “How do I earn Marathon ARCO Rewards at the fuel pump” section. Your voucher will be applied to your fuel purchase!
Specific steps for using Marathon ARCO Rewards may differ by location. If you have questions about a particular location, ask your attendant for assistance.
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You are not able to spend Marathon ARCO Rewards for items other than fuel unless there is an opportunity designated in the app or in-stores.
First, you need to log into the app or website, and download your Marathon ARCO Rewards voucher. You can select $1, $2, $5, $10, or $20 increments to redeem based on how many Marathon ARCO Rewards that you have earned. Once you have made a voucher selection, the voucher amount will be tied to your mobile phone number.
Second, to pay for your Marathon or ARCO fuel purchase, inform the cashier that you redeemed a Marathon ARCO Rewards voucher through the app or the website. When prompted, enter your mobile phone number on the pin pad or provide your mobile phone number to the cashier. Be sure to indicate that you want to use your Marathon ARCO Reward voucher. Currently, you are not able to redeem a Reward voucher and pay with Cash.
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You can view current items that you can purchase to earn Marathon ARCO Rewards on the app or website at app.marathonrewards.com. You will earn Marathon ARCO Rewards only on items advertised as a qualifying item. Not all items will qualify for Marathon ARCO Rewards.
Items are added and changed regularly, so be sure to check often to see all the ways you can earn and save!
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Marathon ARCO Rewards balances expire if a member is inactive for more than 365 consecutive days, after which the member’s balance is removed but they are still considered a member. Marathon ARCO Rewards also end: (i) upon your death or legal incapacitation; (ii) when you or Marathon deactivate your account; or (iii) at any time that Marathon decides to end or change the program.
If a member redeems a Marathon ARCO Reward but does not use it within 7 days, the member will have the balance of the Marathon ARCO Reward redeemed returned to their account.
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Making a purchase as a member using your mobile phone number at any participating Marathon or ARCO location is considered activity.
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Marathon and ARCO stations are in the process of transitioning from our former program.
Managing My Account
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Your Marathon ARCO Rewards ID is the mobile phone number associated with your account.
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No, Marathon ARCO Rewards does not offer a plastic rewards card.
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Credit cards cannot be linked to Marathon ARCO Rewards.
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Please contact Marathon ARCO Rewards Support at 1-855-920-3988 or take a clear photo of your receipt and email it to support@marathonarcorewards.com. Be sure to include your mobile phone number to identify the correct account. The Marathon ARCO Rewards Support team will review and apply your points or contact you for additional information.
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You can edit your account information at https://app.marathonrewards.com/profile or in the app.
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Here are the ways that you can change your preferences. If you need further assistance, please call 1-855-920-3988:
Email: support@marathonrewards.com
Text: You can text “STOP” to 419-597-5733 from the mobile phone number enrolled with the account.
Push Notifications: You can update your settings on your mobile device or deactivate the app.
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Only one mobile phone number can be associated with each Marathon ARCO Rewards account.
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No, landlines cannot be used as the account number for Marathon ARCO Rewards. Please only enter in mobile phone numbers to earn and redeem Marathon ARCO Rewards. If you use a landline as your Marathon ARCO Rewards account number, then you will not be able to redeem your rewards.
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We recommend one unique user per mobile phone number.